Order Processing & Shipment
Local Shipping
Stock Items:
Items in stock typically ship within 1 business day of when the completed order is received and payment is processed.
Orders placed on weekends or United States holidays will be processed the following business day.
Backorder:
Preorders or items that are marked online as “backorder” will ship at a future date. Typical lead time is 2-3 weeks for items on backorder. Any expected delivery dates that may be given are only estimates.
Large Orders:
I-Lab cannot guarantee that parts will be in stock in quantities greater than 5-10 pcs. Some products show available stock quantities prior to checkout. Lead times may apply to large orders. Orders may be delivered in separate shipments.
Cancelling an Order
If you would like to cancel a pending order, you can do so provided that the order has not yet entered the fulfillment process. If the order you want to cancel has already entered the fulfillment process, it cannot be canceled by you or by our customer service department. To cancel an order please call 1.517.249.7475 to speak to a customer service advocate. If the order has moved into the fulfillment process and cannot be cancelled, please refer to ilabtechnology.com/return.
International orders
Purchases sent to addresses outside the United States may be assessed local taxes, duties, etc. upon arrival. The shipping firm that delivers the package may likewise impose additional brokerage fees or other surcharges as part of the customs and tax process. If a shipment is abandoned or you refuse a shipment due to the local taxes or duties not being paid, I-Lab will not issue you a refund for your order. Orders can be delayed due to verification or time of order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates. Orders may be delivered in separate shipments.
Shipping Orders
Orders will ship within 1 business day of when the completed order is received and payment is processed, unless noted at the time order is placed or if you receive an email notice that an item in your order has been delayed. If a part is configurable via our web store, some versions (i.e. connector types, ATC types) may not be available for rapid shipping. In the case that a configurable part is out of stock, the customer will be notified of any additional lead time within 2 business days of placing the order.
Backorder
Preorders or items that are marked online as “Backorder” will ship at a future date. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or time of order being placed. Orders may be delivered in separate shipments.
Shipping Hubs
Most www.ilabtechnology.com orders will be processed by I-Lab in Lansing, Michigan, USA. Some orders may be fulfilled through our local distribution partners.
Shipping Fees
Shipping fees are based on the destination, size and weight of your item(s) and include a small fee for insuring the full value of your item(s) against possible theft or damage while in transit. You can calculate your estimated standard shipping fee for any product by adding product to your shopping cart and including basic shipment information, which includes your nation and postal code.
Local Shipping
Stock Items:
Items in stock typically ship within 1 business day of when the completed order is received and payment is processed.
Orders placed on weekends or United States holidays will be processed the following business day.
Backorder:
Preorders or items that are marked online as “backorder” will ship at a future date. Typical lead time is 2-3 weeks for items on backorder. Any expected delivery dates that may be given are only estimates.
Large Orders:
I-Lab cannot guarantee that parts will be in stock in quantities greater than 5-10 pcs. Some products show available stock quantities prior to checkout. Lead times may apply to large orders. Orders may be delivered in separate shipments.
Cancelling an Order
If you would like to cancel a pending order, you can do so provided that the order has not yet entered the fulfillment process. If the order you want to cancel has already entered the fulfillment process, it cannot be canceled by you or by our customer service department. To cancel an order please call 1.517.249.7475 to speak to a customer service advocate. If the order has moved into the fulfillment process and cannot be cancelled, please refer to ilabtechnology.com/return.
International orders
Purchases sent to addresses outside the United States may be assessed local taxes, duties, etc. upon arrival. The shipping firm that delivers the package may likewise impose additional brokerage fees or other surcharges as part of the customs and tax process. If a shipment is abandoned or you refuse a shipment due to the local taxes or duties not being paid, I-Lab will not issue you a refund for your order. Orders can be delayed due to verification or time of order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates. Orders may be delivered in separate shipments.
Shipping Orders
Orders will ship within 1 business day of when the completed order is received and payment is processed, unless noted at the time order is placed or if you receive an email notice that an item in your order has been delayed. If a part is configurable via our web store, some versions (i.e. connector types, ATC types) may not be available for rapid shipping. In the case that a configurable part is out of stock, the customer will be notified of any additional lead time within 2 business days of placing the order.
Backorder
Preorders or items that are marked online as “Backorder” will ship at a future date. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or time of order being placed. Orders may be delivered in separate shipments.
Shipping Hubs
Most www.ilabtechnology.com orders will be processed by I-Lab in Lansing, Michigan, USA. Some orders may be fulfilled through our local distribution partners.
Shipping Fees
Shipping fees are based on the destination, size and weight of your item(s) and include a small fee for insuring the full value of your item(s) against possible theft or damage while in transit. You can calculate your estimated standard shipping fee for any product by adding product to your shopping cart and including basic shipment information, which includes your nation and postal code.